• META

  • January 2nd, 2009 by admin

    To draw consumers into brick-and-mortar stores, you need to engage them – and no channel makes it easier than mobile. Here are a few methods that are proven to work.

    Santa Claus should not text while driving his sleigh, but this holiday season, smart businesses should be focusing on mobile to drive results. Many retailers kicked off their holiday selling season on Black Friday by opening their doors before dawn and spending millions on advertising campaigns to publicize incredible deals at bargain-basement prices for one of the busiest shopping days of the year.Yet, despite heavy national TV, print and online pushes for the country’s biggest retailers, many major brick-and-mortar retailers have not begun to implement even the simplest forms of mobile marketing to expand engagement with their customers. They should take a cue from the few mobile-savvy retailers this holiday season.

    Amazon.com, the world’s biggest online retailer, launched a new initiative in November called “Text Alerts for Daily Deals,” through which customers could sign up to receive daily text alerts featuring the retailer’s Deal of the Day. J.C. Penney shoppers who visit the retailer’s website can sign up to receive mobile alerts that offer shopping tips or help locate the closest store. And just in time for the holiday season, Sears launched Sears2go, a mobile commerce website that lets customers select and buy products, then sends a mobile alert when the merchandise is ready for in-store pick up.

    In addition to basic product and service alerts, savvy retailers and marketers should consider these mobile tactics:

    Engaging messaging
    Create brand excitement with mobile messaging that engages shoppers quickly and easily by sharing valuable real-time information. Not everyone has a workshop of elves to help with the holiday bustle, so mobile outreach needs to be relevant to holiday consumers.

    Major brands like Coca-Cola and Budweiser tweak their holiday season marketing to incorporate polar bears and Clydesdale horses, and just about every retailer has prominent logos and branding that can easily be repurposed for marketing with a holiday touch.

    Subscriptions
    Retailers can use mobile subscriber lists in the same way they would target their customers by email or direct mail. By incorporating location and demographics data and then targeting customers based on purchase preferences, the nearest store or sales of interest, mobile messaging can be much more powerful.

    Santa has his list of which children have been naughty or nice around the globe. Marketers should follow suit by implementing geo- and demo-targeting to segment their mobile messages and maximize their ROI.

    Voice messaging (IVR)
    Add an IVR element to your mobile marketing campaigns and one-up the competition with the addition of personality and interactivity. With an IVR, consumers sign up via voice menus to receive mobile deal alerts or product promotions with interactive celebrity campaigns. They can also respond to mobile IVR alerts directing them to retailer call centers.

    Earlier this year, Maxim launched an IVR campaign tied to its “Hottie of the Month” section and greeted callers with a message from a Maxim girl. This holiday season, retailers can easily leverage voice interactivity to further engage consumers with mobile campaigns featuring prominent celebrity spokespeople and holiday-themed content.

    Interactive two-way messaging
    Two-way messaging can help retailers extend their brands and communicate with consumers directly, reinforcing the mobile relationship. Irish brewer Guinness recently launched The Great Guinness Pint Contest, asking mobile consumers to rate their pints of Guinness, entering them in a sweepstakes for a trip to the brewery in Dublin. These customer loyalty programs further encourage activity between marketers and their target audiences and strengthen the consumer engagement.

    For the holidays, retailers could deliver dynamic gift guides and bargain hunter notifications, invite customer feedback on their holiday shopping experiences, or promote and encourage mobile conversations with Santa himself.

    Coupons and discounts
    Promote incentives, mobile coupons, discounts and sweepstakes to increase shopper participation. Consumers always identify with special offers, and bargain shopping seems to be the theme of this holiday season.

    Wal-Mart introduced a holiday mobile alerts program this season, connecting shoppers with in-store bargains and online discounts. Earlier this summer, IKEA offered mobile coupons that could be redeemed at in-store kiosks. Even Santa needs to be tempted with cookies and milk; your customers are no different.

    Mobile ads
    Small banners, text links… you know the drill. Retailers just need to miniaturize these ads for the mobile platform. Mobile sites are becoming a mainstream marketing tactic and an easy way to bring the brand to the phones of loyal consumers.

    RadioShack ran full-screen ads within mobile games earlier this fall to increase awareness and purchase consideration for its brand. Consumers benefited from the RadioShack mobile store locator and could opt in to receive additional information. All retailers should be leveraging innovative mobile marketing tactics to extend their relationship and visibility with holiday shoppers.

    With many consumers expected to tighten their pursestrings this holiday season, retailers should be taking advantage of every opportunity they can to reach their customers. Mobile marketing — the kind that is targeted, trackable and quantifiable — should be a part of every retailer’s plan.

    Matt Silk is senior vice president of San Francisco-based Waterfall Mobile.

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    Tips for writing titles and descriptions on product page and homepage

    Think of your title and description as an advertising campaign and spend as much time writing an effective title and description as you would writing an important ad.

    Include Your Researched Keywords: To have a realistic chance of being listed on search results for certain keywords, make sure those keywords are used in your titles and descriptions. This is because when a search is requested through a search engine, the search engine gives highest priority to the words within the title tag. Since each page of your website can have its own unique title, it is vital for you to customize each page with its own keyword-rich title, focusing on just one keyword phrase per page. Tip: Do not use keywords multiple times in the same title or description tag.

    Evoke Emotion: Don´t make the mistake of using just your company name for the title or stuffing keywords in the title with no other emotional pull. Your web page´s title MUST grab attention, create curiosity, and evoke emotion. Pay close attention to TV and radio news programs and how they use short “hooks” to keep viewers and listeners through a commercial break. The same “hooks” can be used for your title and description.

    Use Compelling Words: What words are compelling? We have compiled a short list of compelling words to choose from: bold, breakthrough, magical, revealing, accomplish, favorite, security, save, stunning, personal, outrageous, you, announcing, warning, secrets, enormous, love, best, earn, more, wealth, protect, dazzling, exciting, incredible, free, fear, imagine, succeed, gain, money, sale, stunning, how-to, proud, health, prosper, future, easy, extreme, and fate.

    Make Titles Short: Shorter titles are more effective than longer ones because web surfers scan the words on a search result page—they don´t read them.

    Avoid Search Engine “Tricks”: There are many “tricks” out there to allow you to have more than one title tag, a title longer than the maximum 78 characters, and multiple descriptions. We advise against these methods because search engine criteria and algorithms change frequently. Unless you are keeping up-to-date on the latest changes, what may be legal today could draw a penalty tomorrow.

    Make Sure You Can Support Your Claims: Make sure you can back up any claims you make in your title and description. If you can´t, you may be sued. Recently a large online site was sued for stating they were “The World´s Largest Bookstore.” They weren´t. They were sued. They lost.

    Use Capitalization Wisely: Do not use ALL CAPS. They are difficult to read and are considered “shouting” on the Internet. Instead, capitalize the first letter of each word (when appropriate).

    Make Titles under 78 Characters: Generally, your title should be 78 characters or less (including spaces). We prefer short, crisp titles. Some search engines only display a maximum of 78 characters, so by following this guideline, you are assured your title will not be cut off.
    Don’t Use Two Titles for One Web Page

    Although using more than one title on a page is allowed on some search engines, others (including Google) will heavily penalize you. For this reason, the Builder does not allow more than one title. Our programmers receive the latest changes to the major search engines from our marketing department, making our web builder one of the most search-engine-friendly builders on the market.
    Questions to Ask Yourself

    Read your finished title and description and ask yourself:
    Are my title and description compelling?
    Do they solve a problem?
    Do they suggest that my product or service solves that problem quickly?

    If you answered “no” to any of the above questions, you may need to rewrite your title and/or description. The bottom line is, when a search is performed on a search engine, two elements are displayed in the results list—the website´s title and description. And based on that title and description, your website may be welcoming potential customers—or turning them away.

    Post by brightbuilders.com

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    Posted in Marketing, SEO | 1 Comment

    Links are a powerful influence on the Web. Linking to the right site can channel plenty of high-quality traffic your way; the right mix can ensure first-page search results for your site.

    Not every link-building tactic is safe — some could earn you a dismal search ranking. Here are 7 tips on best tactics, steps to avoid, and ways to get more powerful links to your site.
    Links are crucial to your website. Without them, your site might live in obscurity. A link from an authoritative site lends you credibility. A link from a popular site sends you traffic. A link from a relevant site boosts your search results.

    The search engines say you shouldn’t have to dig for links and they should evolve naturally. But we know better. Links drive traffic and boost SEO. They’re too valuable to sideline. You need to push for them.

    There are many factors to consider when link-building, such as:
    o Value of a link
    o How a link is built and placed
    o Search engine rules
    o Websites to target

    Here are 7 tips to help you craft strategies to build quality links to your site. And remember, as in all search-engine optimization, link-building is not a quick win. It is an ongoing process that pays off with time.

    7 Tips for Building High-Quality Links

    -> Tip #1: Have great content

    People need a reason to link to you – and it should be great content. Content comes in many forms:
    o Editorial
    o Research
    o Multimedia – videos, podcasts, music, etc.
    o Software
    o Any valuable resource

    o Two examples: Tools as content

    E-Loan, Inc. gets lots of links to its loan calculators, says Linda Harjono, Director, Search Marketing, E-Loan, which helped the site earn a #2 Google ranking for “loan.”

    One of the most linked-to pages on Aaron Wall’s site, SEO Book, is the download page for his free SEO for Firefox extension. The tool is useful, costs about $2,000 to create (with more costs for later upgrades) and has more than 8,000 inbound links, according to Yahoo! Site Explorer.

    “When I first launched it [in June 2006], after two days of direct sales, it actually paid for itself…So, basically after two days, the links were all free,” he says.

    o Link baiting

    Link bait is content designed to attract links. It’s similar to viral content because it’s supposed to encourage sharing. Any relevant and valuable resource, like research or a tool, could be considered link bait. Other examples:
    o Contests
    o Humor –video, image, audio or text
    o Controversial opinions
    o Breaking news
    o Free stuff

    Host link bait on your site to get links. Do not make it a file to be shared like viral content.

    -> Tip #2: Research your market

    Valuable links come from relevant sources – the websites in your market. Compile a list of websites you want a link from. Go through the sites and see how, why and where they link. Target pages with relevant content and without a lot of other links.

    o Research the competition

    Yahoo! Site Explorer is a great free tool for uncovering websites that link to your competitors. Here’s how to use it:

    o Type in your competitor’s URL, click “explore”
    o Click “inlinks”
    o Click “show inlinks: Except from this domain” to exclude internal links
    o Click “to: Entire site” to see links to every page on the site

    You’re then given a list of every page that links to your competitor. Dig through the list to find sites that might link to you. Ask yourself how your competitor got the high-value links and build a strategy to do the same.

    -> Tip #3: Select good targets

    Target websites that provide valuable links. A website’s link value is determined by:
    o Content on the page
    o Topic of the site
    o Number of outbound and inbound links
    o Amount of advertising
    o Reputation with search engines
    o Website age

    Strive for links from respected, well-established websites with a relevant topic. The best have few outbound links, no advertising and lots of content. Here are some universally good targets:

    o Directories

    Website directories compile and organize links to sites all over the Web, and their links are usually of good value. Almost every marketer we talked to uses directories.

    NOTE: Not every directory is trustworthy. Some are prone to spam or have been created for SEO reasons. Search engines look down on these directories and do not give them much value. Three ways to tell if a directory is trustworthy:
    o Rigorous editorial standards
    o Submissions reviewed by humans
    o Posting fee

    See the hotlinks for three trusted directories.

    o Partners

    Your partners will usually link to your site. Several marketers we talked to said they were getting good results this way.

    For example, apartments.com partners with more than 150 newspapers in leading markets as their exclusive rental content provider. “We benefit from link building on the rentals sections of these highly credible and relevant websites” says Maureen Boyle, Director of Marketing, Apartments.com. That relationship helped Boyle and her team earn the #1 Google ranking for “apartment.”

    Katia Adams, Assistant Manager, Interactive Marketing,
    1-800-FLOWERS.com, says her team does reciprocal linking with partner florist shops to help keep their rankings high.

    NOTE: If partners do not share your level of SEO expertise, send them a short document with some guidelines. Make some suggestions for the best types of pages to link from, what content should be on the page, and where the link should target. Be careful not to be too specific or demanding. Too many identical links can bring severe search engine penalties.

    o Clients, industry friends and contacts

    Almost anyone with a credible website and relevant content can give you a good link. Eddie Smith, VP, Marketing and Business, SocialMedia Networks, Inc, whose site is #2 in Google for “social media,” asks for a link at almost every chance.

    “Our inbound links are not coming from one specific source, but from blogs, industry trade group postings, articles that are written up about us, our own releases that the newswires pick up, and so on,” he says. Other places you can request links:
    - Web page that mentions your site
    - Website of a conference where you’re speaking
    - Journalists interviewing you

    o Social media sites

    Getting on Digg’s or Reddit’s homepage can pack a big punch. Traffic to your page will surge and links will pour in. Targeting these pages is similar to link baiting and requires skillfully crafted content to meet the tastes of an eclectic audience. (Find out how to get onto Digg from a Sherpa special report, hotlinked below.)

    o University, non-profit and government websites

    These non-commerce sites usually have deep content and no advertising. Their links provide good value, but getting onto one can be difficult — especially government sites. You must be a valuable resource for their audiences.

    o Blogs

    Linking is ingrained in the blogosphere. Almost every blog post links to another website. High-profile blogs provide the highest value links, but their authors are often inundated with requests, making it difficult to break through.

    Most high-profile bloggers will scoff at a direct link request. It’s better to approach them casually with personal email (no templates) and forward a great piece of content you think would interest their audience. Relevancy and honesty are keys to reaching bloggers. Participating in the blog’s forums will also build rapport.

    Search engines tend to pick up blog links quickly, Adams says. “If you need a quicker than usual boost in ranking, blogs are very useful,” she says.

    -> Tip #4: Get well-built links

    Links are more valuable when they’re well-made.

    o Get links that work

    Certain links, such as display ads, are marked to not provide search engine benefits. They will send traffic to your website, but they will not help your search rankings. Two ways links are rendered useless in this way:
    1. Marked rel=”nofollow” in their HTML
    2. Redirected to an intermediate page that is blocked from search engines with a robots.txt file

    Make sure you’re getting links that help your search rankings.

    o Write good anchor text

    The words used in your links’ anchor text (the text users click) will affect your search rankings. The more links you have with the anchor text, the more likely you will have good search results. You want your target search keywords in your link’s anchor text.

    Getting the anchor text you want is not always easy. You often don’t have control and a webmaster or blogger will use your company’s name. That said, using your target keywords in your company’s title and domain name will help build better links.

    o Warning: Vary your anchor text

    Do not ask every person linking to your site to use the same anchor text. Search engines penalize sites that have too many inbound links with the same text; it skews their results. They argue that “naturally” created links would have more variance.

    David Airey, Graphic and Logo Designer, whose site is #3 in Google for “creative design,” ran a link-building campaign offering $4,000 in prizes for his blog’s one-year anniversary.

    “That attracted a lot of links, but Google penalized me for what they deemed ‘black hat SEO,’ for asking for specific anchor text in the links. I then emailed all the participants, asking them to remove the links to my site. I don’t think all of them did, but my efforts were enough to reverse the penalty,” he says.

    o Link to deeper pages

    Getting links to your homepage is great, but there is more real estate in your website. Have websites link into your deeper content to help boost those pages’ rankings, too.

    1-800FLOWERS.com’s homepage is ranking so well that Adams and her team are targeting the site’s deeper content. “It’s more beneficial to get people to the collection page, the product page, if that’s what they’re searching for,” she says.

    o Have a wide age range

    Have a mix of old, fresh and new links coming in. Search engines are likely to give better rankings to pages that attract links over time, rather than only recently or in the past. This is another reason why link building needs to be ongoing.

    -> Tip #5: Write lots of press releases

    Press releases describe your business; they are relevant content. Always include links to your site in releases. Several marketers we talked to for this article said press releases are great for link-building.

    Any coverage generated by a release opens link opportunities. And the releases themselves, when they’re disseminated through wire services, become Web pages linking to your site.

    The better your releases are written, the more coverage and Web traffic they’ll attract. Web developers and content writers on Harjono’s team receive special training on writing optimized press releases to capture the attention of journalists and search engines, she says.

    ->Tip #6: Organize, develop a strategy

    o Track targets on spreadsheet

    After conducting some research and making a list of targets, create a spreadsheet to track:
    - Who you’ve contacted and how you contacted them
    - Who provided a link and who did not
    - Placement, target and anchor text of granted links
    - Links providing the most traffic and SEO benefits

    Monitoring your efforts will help refine your contact strategy. You’ll start realizing how best to contact a non-profit versus a blogger. You’ll notice which sources are pushovers and which are difficult. You’ll know which links provide the most value and who to target later.

    o Integrate tactics

    Link building is not a marketing tactic unto itself. It ties into:
    -Keyword research — put keywords in your anchor text
    -Content creation — create content that attracts links
    -Website design — organize your resources to making linking easier
    -Media solicitation — put links in every press release; ask for links in write-ups
    -Partnerships — reciprocal linking

    Link building needs to permeate your online strategy. One-time efforts, such as a link bait video, are helpful, but a long-term integrated effort will have better results.

    ->Tip #7: Follow the rules

    The consequences for breaking the search engines’ linking rules can be disastrous. Rankings are the lifeblood of many marketers. To be penalized to a low-ranked position could kill revenue. There are plenty of ‘black hat’ (against the rules) and ‘gray hat’ (probably against the rules) tactics that can send your website into obscurity.

    Black-hat SEO is too dangerous to toy with. You can find great success and remain undetected for months and years, but being discovered (or reported by a competitor) could cost you your job or your business. It’s much safer to consistently create content that people will enjoy linking to.

    Three practices to avoid:

    o Link buying

    One marketer we talked to is buying links through an agency with great success. The agency maintains a network of high-quality editorial publishers. The marketer is allowed to stipulate the types of websites, anchor text, number and the target for his links.

    As good as that sounds, we strongly advise against this approach. Buying links to influence page rank is against Google’s Webmaster Guidelines. If the search engines discover this relationship, the marketer’s website will be almost impossible to find via search.

    o Excessive reciprocal links

    Trading links with your partners and friends is acceptable, but keep trades within reason. If the number of these links is too high, you’re asking for trouble.

    o Link spamming, or linking on spammy sites

    There are places and websites where it is effortless to post a link. These places are spam havens and should be avoided. A link on an irrelevant, link-laden site is more likely to hurt your ranking than to help it. This link sends a clear signal that you’re trying to bend the rules.

    Most places that attracted hoards of link spammers in the past have been rendered useless by SEO. For example, most online forums will only allow links with “nofollow” tags, which was not always the case.
    Article By Marketing Sherpa

    Posted in SEO | 1 Comment

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